Melanie Stover, OT, MBA, MS/ISM, is founder and owner of Home Care Sales, LLC, where she merges her clinical background as an occupational therapist with nearly three decades of post-acute care expertise. Since 2001, she has helped agencies build sustainable growth strategies, high-performing sales teams, and strong referral streams. Her innovations include the Total Patient Care Delivery Model™, the High-Performance Sales Academy™, RoadMap to Referrals™, and Agency Ambassador™ programs, along with the RepMastery coaching framework. These resources have become industry standards, enabling agencies to deliver seamless transitions across home health, palliative, hospice, and in-home care.

Colby J. Ellis, Esq., is an Associate at Littler, representing employers across multiple industries in employment and labor law matters. He has appeared before federal and state courts as well as agencies such as the Equal Employment Opportunity Commission (EEOC), National Labor Relations Board (NLRB), Occupational Safety and Health Administration (OSHA), the U.S. Department of Labor (DOL), and the Florida Commission on Human Relations.

Prior to joining Littler in 2023, Colby worked at a boutique management-side labor and employment law firm in Tampa. He earned his J.D. from the University of Florida, where he served as Student Bar Association president and executive articles editor of the Florida Journal of Law and Public Policy. He also externed for U.S. District Judge Mark E. Walker of the Northern District of Florida.

Joshua C. Vaughn, Esq., is a Shareholder at Littler and an employment defense attorney based in Pittsburgh. He represents employers in collective, class, and hybrid wage and hour actions under the Fair Labor Standards Act (FLSA) and state laws. He has defended clients in health care, financial services, retail, and technology, often defeating certification in large-scale cases.

Josh also leads Littler’s Home Care Toolkit, counseling agencies on employment issues unique to the industry. He has represented agencies in litigation, Department of Labor (DOL) investigations, and compliance audits. He regularly trains employers, writes on employment law, and has taught Technology and Employment Law as an adjunct professor at the University of Pittsburgh School of Law.

Ethan Schwarzbach is the Co-Founder and Chief Executive Officer of Flychain, which he founded to help small- and medium-sized health care providers overcome cash flow challenges caused by delayed insurance payments. Inspired by his father’s struggles running a dental practice, Ethan built Flychain to democratize access to enterprise-level financial tools.

He has 15 years of experience at the intersection of finance and technology, including roles in small business lending, banking, accounting, and payments. He previously co-founded a company that was acquired and worked in fixed income at the Royal Bank of Scotland. Ethan earned a Bachelor of Arts in Public Policy Analysis and History from Duke University.

Melanny Sosa is Team Manager of Paradigm’s Account Management Department. She leads a team dedicated to supporting providers with high-quality, personalized service that keeps their accounts healthy and operations smooth. Her team’s priority is empowering providers with the tools, knowledge, and guidance needed to grow with confidence. By fostering strong partnerships and offering proactive support, Paradigm helps agencies scale successfully.